Privacy Policy

Effective Date: June 1, 2026

United Doors and Locks ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.

SMS Communications

By providing your mobile phone number and opting in, you consent to receive text messages from United Doors and Locks regarding customer service, appointment scheduling, order updates, and responses to your inquiries. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


Information We Collect

We may collect the following information when you use our website:

Information You Provide

When you:

  • Request a quote

  • Contact us through our website

  • Submit plans or blueprints

  • Request product information

  • Subscribe to our newsletter

We may collect:

  • Name

  • Company name

  • Email address

  • Phone number

  • Job title

  • Project information

  • Shipping or billing address

  • Any files, plans, specifications, or documents you upload

Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of your visit

  • Referring website

  • General geographic location

This information helps us improve our website and user experience.


How We Use Your Information

We use your information to:

  • Prepare quotations

  • Respond to inquiries

  • Process orders

  • Communicate about current or future projects

  • Provide customer support

  • Improve our products and services

  • Improve website functionality

  • Send company updates or marketing communications (only where permitted by law)

  • Comply with legal obligations


Project Files and Blueprints

If you submit project plans, specifications, blueprints, or other construction documents, they are treated as confidential business information.

We use these documents solely for:

  • Estimating

  • Product selection

  • Preparing quotations

  • Order fulfillment

  • Customer support

We do not sell or publicly distribute submitted project documents.


Cookies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Enhance your browsing experience

You can disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.


Sharing Information

We do not sell your personal information.

We may share information only with trusted third parties when necessary to:

  • Process deliveries

  • Complete customer orders

  • Provide website hosting

  • Provide email services

  • Process payments (if applicable)

  • Perform website analytics

  • Comply with legal requirements

These service providers are only given the information necessary to perform their services.


Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.


Marketing Communications

If you choose to receive marketing emails, you may unsubscribe at any time by:

  • Clicking the "Unsubscribe" link in any email

  • Contacting us directly

We will honor unsubscribe requests promptly.


Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.


Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Complete projects

  • Maintain business records

  • Meet legal, accounting, and tax obligations

When information is no longer required, we securely delete or anonymize it where appropriate.


Your Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Object to certain processing activities

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.


Children's Privacy

Our website is intended for business professionals, contractors, architects, builders, and commercial customers.

We do not knowingly collect personal information from children under the age of 13.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting on this page. We encourage visitors to review this policy periodically.


Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

United Doors and Locks

Email: info@uniteddoorsandlocks.com

Website: www.uniteddoorsandlocks.com


Texas, USA

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